OUR Care Managers
A senior care manager, sometimes called a geriatric care manager, helps families coordinate care, organize resources, and navigate aging-related decisions.
Our team brings together senior care experience, housing placement knowledge, and real estate transition support so families can make more informed decisions with less stress.
JAMIE PASCASIO-TRAN
Senior Care Advisor & Care Management Lead
Jamie Pascasio-Tran brings more than 20 years of experience in the senior care industry. Her background gives her a deep understanding of the daily challenges families face when coordinating care, communicating with providers, and supporting an aging loved one.
At CareZen Concierge, Jamie helps families assess care needs, create thoughtful care plans, coordinate support, and navigate difficult decisions with compassion and clarity.
BILL HADLEY, JR.
Senior Housing Placement Specialist
Bill Hadley Jr. supports families as they explore senior housing and care placement options. His role is to help families understand the differences between assisted living, memory care, residential care homes, independent living, and other senior living environments.
At CareZen Concierge, Bill helps guide families through the selection process with attention to care needs, location, budget, lifestyle, and long-term comfort.
CHAN M. TRAN
Senior Care Manager & Real Estate Transition Advisor
Chan M. Tran brings more than 25 years of real estate experience and a strong understanding of senior living transitions. His background helps families navigate the emotional and practical decisions that often come with downsizing, selling a longtime home, or moving into a new care setting.
At CareZen Concierge, Chan supports families with senior care planning, senior housing guidance, and real estate transition resources, helping make the next stage feel more organized and less overwhelming.
Why Families Work With a Senior Care Manager
Families often contact CareZen Concierge when they feel overwhelmed by care decisions or unsure about the next step. A senior care manager can help organize the process, communicate with family members, coordinate providers, and identify care or housing options that match the client’s needs.
Our role is to bring clarity, structure, and compassionate guidance so families can make informed decisions with greater confidence.
How Our Care Management Team Can Help
Our team can assist with care assessments, personalized care planning, appointment coordination, family updates, medication list organization, hospital discharge planning, assisted living guidance, memory care placement, residential care home options, and real estate transition support.
Whether your loved one needs more help at home, is preparing for a move, or requires support after a health change, CareZen Concierge helps guide the process from start to finish.
When to Contact a Senior Care Manager
Families often reach out when they notice changes in a loved one’s health, safety, memory, mobility, or daily routine. A senior care manager can be helpful when care needs are increasing, family members live out of the area, or decisions about assisted living, memory care, residential care homes, or in-home support feel overwhelming.
CareZen Concierge helps families move from uncertainty to clarity with practical guidance, compassionate support, and a personalized plan.